مدير - جاهزية العمليات

Qiddiya Investment Company is seeking a detail-oriented Assistant Manager - Operational Readiness to join our growing team. In this role, you will support the Manager - Operational Readiness in preparing our projects and facilities for successful launches. Your primary focus will be to assist in developing operational readiness plans, conducting assessments, and ensuring that all operational aspects are in place to deliver outstanding guest experiences. Key Responsibilities Assist in the development and execution of operational readiness plans for various projects and initiatives. Collaborate with cross-functional teams to gather operational requirements and ensure adherence to timelines and standards. Conduct operational readiness assessments and document findings, providing recommendations for improvements. Help coordinate and deliver training programs to ensure staff are prepared to meet operational demands and guest expectations. Monitor and report on key performance indicators (KPIs) related to operational readiness, providing insights to the management team. Support the identification and mitigation of potential operational risks that may affect project launches. Contribute to fostering a guest-centric culture across all operational areas. · Bachelor’s degree in Business Administration, Hospitality Management, Operations, or a related field. · At least 3-5 years of experience in operational management or readiness roles, preferably in the entertainment or hospitality industry. · Strong analytical and problem-solving skills with a keen attention to detail. · Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders. · Ability to manage multiple tasks and projects in a dynamic environment while meeting deadlines. · Familiarity with performance metrics and experience in using data to drive decision-making. · A proactive approach to identifying opportunities for process improvement and efficiency. · Understanding of local cultural dynamics and operational frameworks in Saudi Arabia is a plus. Comprehensive benefits package