مدير برنامج

Job Overview This role is conducted within the vision, mission, and strategic plan of the Insurance Authority. The Program Manager orchestrates enterprise-wide transformation programmes, integrating multiple projects into a unified, value-driven portfolio that advances the Authority’s strategic objectives. Reporting to the Director, Project Management Division, this role will set robust governance mechanisms, optimise resources and ensure financial, schedule and benefit targets are consistently met. Through proactive risk stewardship, quality assurance and executive-grade reporting, the position enables informed decision-making and maintains organisational accountability. By championing continuous improvement and mentoring project teams, the Program Manager institutionalises best-practice methodologies, strengthens delivery capability across functions, and accelerates organisational change with measurable, sustainable benefits. Responsibilities and Tasks Structure multi-project programmes, define integrated scope, schedule and budget baselines, and ensure alignment with the Transformation & Project Management roadmap. Develop and maintain programme charters, stage-gate criteria and governance calendars, securing approvals from Directors and the Portfolio Board. Consolidate project-level artefacts into a single source of truth, guaranteeing data integrity within the Enterprise Project Management Office (E-PMO) toolset. Monitor milestone achievement, resource utilisation and financial performance; proactively re-balance workstreams to keep the programme on track. Lead fortnightly delivery reviews with Project Managers and Specialists, issuing clear action registers and escalation paths for critical issues. Coordinate change-control processes, validate impact assessments and obtain steering-committee endorsement for scope or budget variances. Cultivate trusted relationships with Directors, departmental managers and operational leads, ensuring transparent communication of progress, dependencies and decision points. Prepare and present executive dashboards, narrative reports and benefit-tracking updates for Portfolio Management and senior governance forums. Maintain a live programme risk register, execute mitigation strategies and trigger contingency plans to safeguard delivery objectives. Embed quality-assurance checkpoints and verify that realised outcomes are measured, reported and handed over to business owners for sustainable benefit capture. Contribute to the design and refinement of PMO frameworks, templates and playbooks, incorporating lessons learned and emerging best practice. Mentor junior Project Management colleagues, sharing advanced tools, analytical techniques and delivery insights to uplift organisational capability. Perform other job duties as assigned. Job requirements Educational Qualifications (required) Bachelor’s Degree in Business Administration, Finance, Economics, Insurance, Strategic Management, or related field Master’s degree preferred Certifications (required) Relevant Professional Certificate is preferred Experience 6+ years with Bachelor’s degree, 4+ years with Master’s degree, 2+ years with PhD, Position relevant experience is required. Language (A1-A2: Basic, B1-B2: Intermediate, C1-C2: Fluent) English (C1), Arabic (C2)