مدير الاتصالات الداخلية

Role & Purpose Summary This role is conducted within the vision, mission, and strategic plan of the Insurance Authority. The Director of Internal Communications facilitates effective internal communication within the Insurance Authority to drive organizational alignment, employee engagement, and transparency. The role includes performing relevant duties to support the implementation of the National Insurance Strategy (NIS). Reporting to the Executive Director of Communication, the role oversees developing and executing internal communication strategies that directly support IA's strategic objectives. Collaborating across departments, the Director ensures all internal messaging consistently aligns with IA’s core values, enhancing internal cohesion and promoting an inclusive organizational Develop and lead IA’s comprehensive internal communication strategy, ensuring alignment with organizational objectives, strategic priorities, values, and tone of voice to foster a unified organizational culture. Direct planning, execution, and evaluation of internal communication campaigns, coordinating effectively with Events & Production, Content & Design, and other IA departments for cohesive and impactful messaging. Collect, prioritize, and coordinate internal communication requests from IA departments, ensuring timely project validation, accuracy, and alignment, particularly during organizational changes in collaboration with Human Capital. Oversee internal communication logistics across diverse distribution channels (email, newsletters, intranet, digital displays) to ensure clarity, effectiveness, and timely dissemination of messages. Identify and strategically utilize tailored communication channels suited specifically for each internal campaign to optimize engagement and message resonance. Establish, track, and leverage internal communication engagement metrics and employee feedback to continually enhance messaging effectiveness, employee participation, and organizational transparency. Facilitate consistent, transparent, and two-way communication through structured forums, town halls, feedback mechanisms, and employee engagement platforms, fostering openness and inclusion. Direct the strategic integration and communication of organizational change management initiatives in partnership with Human Capital and other key IA departments to ensure clear and unified messaging. Direct and oversee the development and implementation of Corporate Social Responsibility (CSR) strategies, campaigns, and programs, managing effective partnerships with NGOs, public entities, and community stakeholders. Track, evaluate, and regularly report CSR program performance metrics, social impact outcomes, and effectiveness to IA executive leadership, leveraging insights for continuous improvement. Regularly provide IA leadership with strategic insights, employee sentiment analyses, emerging internal communication trends, and actionable recommendations to improve internal communications. Oversee departmental strategic planning, budgeting, staffing, and workforce management to ensure cohesive, efficient, and high-performing internal communication operations aligned with IA’s strategic framework. Perform other job duties as assigned Bachelor’s Degree in Communication, Public Relations, Business Administration, Journalism, or related field Master’s degree preferred Relevant Professional Certificate is preferred 10+ years with Bachelor’s degree, 8+ years with Master’s degree or 6+ years with PhD Position relevant experience 2+ years in leadership roles (preferred) English (C1), Arabic (C2)