مدير أول - المرافق والبنية التحتية الحرجة (DEL 3)

Job Summary The Senior Manager – Utilities & Critical Infrastructure leads the governance, reliability, and operational performance of all utility systems and critical infrastructure supporting Qiddiya Workers Villages. Roles and Responsibilities · Lead governance and oversight of all utility systems and critical infrastructure. · Establish preventive and predictive maintenance strategies for critical assets. · Ensure statutory and regulatory compliance for utilities operations. · Develop contingency and emergency response plans for system failures. · Oversee utilities service providers and OEMs against KPIs and SLAs. · Lead failure investigations and reliability improvement programs. · Provide technical leadership for upgrades and expansion projects. Key Deliverables and Accountabilities · Reliable and uninterrupted utility services. · Preventive maintenance and reliability programs. · Emergency response and business continuity plans. · Compliance records and statutory inspection documentation. · Capital planning and lifecycle strategies. KPIs / Performance Metrics · Utility system uptime for critical services. · Unplanned outage frequency and duration. · Preventive maintenance completion rate. · Compliance audit score. · Mean time between failures for critical systems. Required Qualifications and Certifications · Bachelor’s degree in Engineering or related field. · Professional engineering certifications preferred. Experience Requirements · Minimum 10 years of experience in utilities or critical infrastructure operations. · At least 5 years in a senior leadership role managing mission-critical systems. Technical and Professional Competencies · Utilities systems management. · Critical infrastructure reliability planning. · Regulatory compliance management. · Root cause analysis and failure investigation. · Capital planning and lifecycle management. Behavioral Competencies · Leadership and accountability. · Stakeholder engagement and collaboration. · Decision-making under pressure. · Integrity and professionalism. · Continuous improvement mindset. Authority and Decision-Making Limits · Approve corrective actions for critical utilities. · Authorize emergency interventions. · Escalate critical risks to executive leadership.