Job Description
Engineering Manager The Ritz-Carlton Residences, Diriyah The Opportunity Set within one of the most prestigious developments in the Kingdom, The Ritz-Carlton Residences, Diriyah represents a new benchmark in luxury living—where legendary service meets exceptional design and heritage. We are seeking an Engineering Manager to lead all aspects of the residences’ physical environment—ensuring flawless operations, exceptional safety standards, and a seamless living experience for our residents. This is a critical leadership role, combining technical expertise with a highly service-oriented mindset. What You Will Do As Engineering Manager, you will be responsible for the overall integrity, safety, and performance of the residences’ infrastructure , ensuring all systems operate at the highest standard expected of The Ritz-Carlton brand. Operational Leadership Lead day-to-day engineering and maintenance operations across the residences Oversee all plant systems including HVAC, electrical, plumbing, water treatment, and life safety Ensure all facilities are maintained to optimal performance, efficiency, and safety standards Act as the lead for emergency response and incident management Asset & Maintenance Management Implement and continuously refine a robust preventative maintenance programme Conduct regular inspections of the property to proactively identify and address maintenance needs Manage capital expenditure projects and support long-term asset protection strategies Ensure compliance with all regulatory, safety, and brand standards Financial & Commercial Oversight Manage departmental budgets, controlling costs while maintaining exceptional quality Support energy conservation initiatives and sustainable operational practices Prioritise maintenance activities aligned with business needs and resident expectations Resident Experience Actively contribute to an exceptional residential experience by ensuring all facilities operate seamlessly Handle resident queries or concerns with professionalism and urgency Foster a culture where service excellence is embedded within the engineering function People Leadership Lead, develop, and inspire the engineering team Promote a collaborative, accountable, and high-performance culture Ensure all team members are trained in safety procedures and emergency protocols Drive engagement, performance, and continuous improvement across the department Who We’re Looking For You bring a balance of technical expertise, leadership capability, and service mindset , with the ability to operate in a high-profile, owner-led environment. Experience & Background Proven experience in engineering or maintenance leadership within luxury hospitality, residences, or high-end real estate Strong technical knowledge across building systems (HVAC, electrical, plumbing, life safety) Experience managing budgets, capital projects, and preventative maintenance programmes Exposure to pre-opening environments or complex developments is advantageous Education Degree in Engineering, Building Services, or a related field preferred Alternatively, equivalent technical training with relevant professional experience Leadership & Personal Attributes Commercially aware with strong problem-solving capability Calm and decisive in high-pressure or emergency situations Highly service-oriented, with an understanding of luxury resident expectations Strong stakeholder management skills, particularly in owner-facing environments Why Join Us At The Ritz-Carlton, we are committed to creating extraordinary environments—not only for our residents, but for our Ladies and Gentlemen. This is an opportunity to be part of a landmark development and play a key role in delivering one of the region’s most prestigious residential experiences. Our Commitment At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We celebrate the diverse backgrounds and experiences of our associates and are committed to creating an inclusive environment where everyone can thrive. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.