رئيس العمليات

Shaping the Next Gen Schools We’re on a mission to radically change the way students learn. We believe in solving hard problems, and we play to win —we measure progress by revenues, students, and learning gains . Our approach? Build high-performing teams, giving them the freedom to dream big and execute boldly. Today, we’re building the next generation of schools in Saudi Arabia. We believe every student deserves world-class teachers. And to make it happen, we’re reimagining everything about education: from cutting-edge tech to peer learning and physical spaces that spark curiosity. Hear about our vision directly from our CEO here . Hybrid brings digital star teachers directly into school buildings, and amplifies the experience through peer to peer learning and AI. We ran this model for a year with two schools and the results were so overwhelming that We expanded to 28 schools in our second year of operations, and we're expanding to 100+ schools around the Kingdom in the near future. The verdict is clear: students don't just tolerate hybrid, they love it. Learn more about us: • 10+ Years of Impact : Started with a simple idea—access to the best teachers shouldn’t be a luxury, and learning should energize, not drain you. • Market Leaders : 14 million students (and counting) use Noon across Middle East, Egypt, and Pakistan to ace high-stakes exams like Qudurat & Tahsili. • Now : We’re laser-focused on reinventing schools in Saudi Arabia. We’re accelerating rapidly, well-funded, and profitable. • Office : Full-time, Riyadh-based. We’ve got a sweet office near the Boulevard, and we’d love to have you in it. • Learn about us here: https://www.noon.edu.sa/ About the Role As Head of Operations, you will be responsible for the end-to-end operational performance of our school-based programs across the country. This includes leading the execution engine that connects product design, curriculum delivery, tech platforms, people, and physical infrastructure into a seamless student and teacher experience. This is a high-impact leadership role. You will oversee daily operations , manage the PMO function , and collaborate with Product, Learning, Platform Ops, Experience, Schools, and Facilities teams to ensure that every classroom runs on time, every launch is executed to spec, and every school is ready to scale. This role is for a structured, action-oriented operator who thrives on building systems, leading teams, and solving problems at speed. What You Will Do 1. Own & Manage Daily Operations • Ensure smooth day-to-day running of all Tracks programs across schools, including scheduling, resource allocation, platform execution, and staffing inputs . • Lead the execution rhythm across school teams and regional ops teams, tracking performance and resolving blockers in real time. • Monitor school-level metrics and dashboards to ensure on-time, high-quality delivery across academic, logistical, and experience dimensions. 2. Lead the PMO Function • Design and run a Project Management Office to deliver cross-functional initiatives related to Tracks operations. • Own the delivery roadmap for launches, pilots, process improvements, and system upgrades in partnership with product, learning, and platform teams. • Track and manage execution dependencies across teams , holding stakeholders accountable to timelines and standards. 3. Cross-Functional Execution • Serve as the central operations lead connecting: • Product (platform tools and features) • Learning (curriculum and calendar alignment) • Platform Operations (schedule integrity, technical implementation) • Experience (student and parent journey execution) • Schools (regional managers and school leads) • Facilities (classroom readiness and support) • Build strong, trusted relationships with all counterparts and ensure clear information flow and aligned priorities. 4. Operational Process Design & Scaling • Identify and fix operational pain points, bottlenecks, and inefficiencies. • Design and roll out playbooks, SOPs, checklists, and operational cadences for scaling across regions and formats. • Ensure every process is repeatable, measurable, and ready to scale . How You Will Do It • With systems thinking — you’ll see across moving parts and design structured processes to keep them aligned. With urgency and discipline — you’ll act fast, track progress relentlessly, and keep everyone accountable. • With collaboration — you’ll connect deeply with all teams, from school staff to tech and curriculum leads. • With continuous improvement , you’ll track what’s working, fix what’s not, and keep us moving forward. What You’ll Bring: Strategic Operations Leadership • Proven experience leading operations or high-complexity service delivery in education, EdTech, or operations-heavy & excellent execution driven environments. • Strong track record in building and managing cross-functional operating systems across departments. Project & Program Management Expertise • Deep experience running a PMO or managing large-scale, cross-functional initiatives with accountability for delivery. • Familiar with tools like Gantt charts, retrospectives, OKRs, and issue tracking systems. Execution Discipline & Process Design • A builder who loves documenting, streamlining, and scaling operational processes . • Clear thinking and structure, with the ability to translate chaos into an operating rhythm Cross-Team Collaboration • Skilled at working across Product, Academic, Tech, and Delivery teams. • Excellent communicator with the ability to influence and align stakeholders in high-ownership environments. AI-Native Mindset • You actively use AI tools to optimize workflows, enhance operations, and design tailored solutions. We see a clear AI leverage, where AI is core to the solution, not as an afterthought. High Ownership & Problem Solving • Thrives under pressure, handles ambiguity, and solves problems before they escalate . • Strong sense of accountability for results— what gets shipped, what gets fixed, and what gets done . Why Work at Noon • 🛠 Own execution at scale — lead the heartbeat of a national education network and make it hum with precision. • 🧠 Operate across product, education, and delivery — with the autonomy to shape how things get done. • 🚀 Grow with speed and purpose — work on meaningful, fast-moving problems with real-world impact. • 🎯 Be part of the transformation — help reimagine how schools in Saudi Arabia operate, scale, and deliver joy. Benefits In addition to a competitive base salary, we offer: • Employee Stock Ownership Plan (ESOP) • Performance-based bonus • 21 days of annual leave • Full premium Medical coverage, including Family Dependent