تامheer - خدمة العملاء (احتفاظ)

• Handle customer inquiries received through official email channels. • Provide accurate information and solutions in accordance with company policies. • Investigate customer issues and coordinate with concerned departments. • Follow up on open email cases until closure. • Maintain proper documentation of email interactions. • Ensure timely responses based on service level agreements (SLAs). • Support continuous improvement of customer communication quality.