Fire Alarm Field Service Technician II

A Fire Alarm Field Service Technician II at Honeywell provides intermediate-level on-site support focused on fire alarm systems, life safety systems, and integrated building automation platforms . This role is responsible for troubleshooting, repairing, maintaining, and supporting fire alarm systems, including Honeywell platforms and integrated BAS environments such as Tridium Niagara and EBI . You will work directly at customer sites to ensure fire alarm system reliability, code compliance, and optimal performance of life safety systems , while delivering high-quality customer service in a field-based environment. Key Responsibilities Perform 2+ years of hands-on troubleshooting, repair, inspection, and maintenance of fire alarm and life safety systems   Diagnose and resolve issues in fire alarm panels, initiating devices, notification appliances, and integrated BAS systems (Tridium Niagara / Honeywell EBI)   Conduct preventive and corrective maintenance across 3–5 customer sites per week (varies by territory)   Support system testing, inspections, and verification in compliance with NFPA 72, local AHJ requirements, and Honeywell standards   Install, configure, and assist with upgrades or modifications to fire alarm and integrated control systems Serve as the primary technical contact for daily service calls, troubleshooting, and emergency response support   Maintain accurate service documentation, inspection reports, and compliance records using CMMS or Honeywell systems  Ensure 100% compliance with safety standards including OSHA, LOTO, and arc flash requirements   Collaborate with engineering, project management, and service teams to resolve escalated technical issues YOU MUST HAVE High School Diploma or GED equivalent  2+ years of field service experience in fire alarm systems, life safety systems, or low-voltage electrical systems   2+ years of hands-on experience troubleshooting fire alarm panels, devices, and system wiring in commercial environments   1+ year of experience with fire alarm or integrated building systems (Honeywell Notifier, Silent Knight, Fire-Lite, Gamewell-FCI, or equivalent)   Valid driver’s license and ability to travel 75+% to customer sites   1+ year of customer-facing field service experience in fire alarm, security, or BAS environments  Strong troubleshooting ability with experience independently resolving system faults in the field  Basic proficiency with laptops, mobile devices, and service reporting tools (CMMS or equivalent)  WE VALUE NICET Level I or II certification in Fire Alarm Systems (preferred or attainable within 12 months)  1+ year of experience working with Honeywell fire alarm platforms such as Notifier, Silent Knight, Fire-Lite, Gamewell-FCI, or XLS systems   1+ year of experience with BAS integration platforms such as Tridium Niagara or Honeywell EBI   Knowledge of NFPA 72 inspection, testing, and maintenance requirements (1+ year preferred)   Experience with special hazard systems such as VESDA, clean agent, pre-action, or suppression systems (1+ year preferred)   Ability to read and interpret wiring diagrams, riser diagrams, and fire alarm system schematics (1+ year experience)   OSHA 10 or OSHA 30 certification (preferred or obtainable within 6 months)  Strong communication skills with proven ability to support multiple customer interactions daily (3–6 service calls depending on territory)   Ability to work independently and manage field workload with minimal supervision  BENEFITS OF WORKING FOR HONEYWELL Benefits – Medical, Vision, Dental, Mental Health Paid Vacation 401k Plan/Retirement Benefits (as per regional policy) Career Growth Professional Development The annual base salary range for this position is $47,400 - $59,300. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills as well as market and business considerations.  ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell:  click here THE BUSINESS UNIT Meet fire threats with an integrated detect and response strategy. Fire protection begins with detection and response. We have experience equipping buildings of every size and complexity. We can scale solutions as needs evolve by connecting, enhancing and automating life safety systems. Real-time protection, full compliance, and unmatched scalability. That's what you get when you combine the power of Honeywell XLS4000, Honeywell Self-Test, and Honeywell Connected Life Safety Services (CLSS). This new product suite is a game-changing, all-in-one, end-to-end fire and life safety solution that provides you with the technology you need to seamlessly protect your people, your property, and your assets. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted 05/04/2026